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Support articles
Can I run Communicator and Compass on a PC with the PC-Eye Explore?
July 15, 2016
View all articles on PCEye Explore
I already have a PCEye Go. Can I still use EyeMobile?
July 15, 2016
My computer used to recognize when LEO is connected, but now it doesn't. What should I do?
July 15, 2016
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I see the message Unable to update LEO device during software installation. What does it mean?
July 15, 2016
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What software and which apps work with PCEye Explore and Gaze Point?
July 15, 2016
View all articles on PCEye Explore
What audio and video formats are supported in the MyTobii Media Player?
July 15, 2016
View all articles on MyTobii P10
PCEye Explore Specifications and System requirements
July 15, 2016
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Which mounting solutions are available for the PCEye Go?
July 15, 2016
How does the EyeMobile compare to the I-Series, your dedicated speech generating devices?
July 15, 2016
View all articles on EyeMobile
I get errors when I try to use a microphone to record messages.
July 15, 2016
View all articles on LEO
After running Windows Update, I can no longer send infrared signals from my C-12 or C-8.
July 15, 2016
View all articles on C Series
I see the message Please Insert the USB Connector and wait until Windows driver are loaded.
July 15, 2016
View all articles on LEO
The messages I recorded on a card are cut off when I download it to L*E*O.
July 14, 2016
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I can't record sounds from a CD in the CD drive on my computer.
July 14, 2016
View all articles on LEO
How do I configure my email account in the MyTobii software?
July 14, 2016
View all articles on MyTobii P10
I can't hear sound play back after I record a message using a microphone or load a .wav file.
July 14, 2016
View all articles on LEO
I can't hear the messages I uploaded to L*E*O software from a card.
July 14, 2016
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My computer still doesn't recognize that L*E*O is connected. What should I do?
June 30, 2016
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My L*E*O is not recognizing the correct cards or is speaking a word from a different card.
June 30, 2016
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How do I use the templates that come with the L*E*O software?
June 29, 2016
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The computer recognizes L*E*O, but doesn't show the correct card or grid that is in place.
June 22, 2016
View all articles on LEO
C-12 and C-15 appear in 800x600 display and show partial double screen
June 20, 2016
View all articles on C Series
I can't tell if I recorded messages on a card or if the messages I recorded have been saved to it.
June 17, 2016
View all articles on LEO
How do I convert VS Communicator 3.x boards into Tobii Communicator 4.x?
June 15, 2016
View all articles on Communicator 4
How do I play music and videos in the MyTobii software?
June 14, 2016
View all articles on MyTobii P10