There are many different ways that you can choose to pay for a Tobii Dynavox product. State and local taxes are applicable in most parts of the United States. Please review our Terms & Conditions before making any purchases.
We accept Visa, MasterCard, American Express, and Discover.
At Tobii Dynavox, we want to make sure that credit card information of our customers is handled properly and securely. When you purchase Tobii Dynavox goods online, you will enter your credit card information directly on the website before orders are placed. When you are working directly with our team members to process an order, we will send you an e-mail to obtain your credit card information. This e-mail will come from support@payfabric.com and will contain a link; please click on the link and enter your credit card information. After this is completed, we will process your order. If any issues arise with your credit card information, we will contact you to resolve the issue.
Your credit card information will be stored by our secure, third-party credit card processors.
Make check or money orders payable to Tobii Dynavox and send them to our remit to address (P.O. Box 72153, Cleveland, OH 44192). If you have one, please make sure to include your quote number on your check or money order.
Please call 1-800-344-1778 extension 3 or email css@tobiidynavox.com for EFT Information.
What is a purchase order? A purchase order is the official confirmation of an order. It is a document sent from a purchaser to a vendor that authorizes a purchase. A purchase order authorizes the purchase to be processed but is not actually payment. Following the processing of the order and delivery of goods, the organization will be invoiced and payment will be requested within 30 days of invoicing.
If your school, school district, hospital, business, or organization uses purchase orders, you can send them via online, fax (1-866-840-1725), email (css@tobiidynavox.com), or mail (2100 Wharton Street, Suite 400, Pittsburgh, PA 15203). Once a valid purchase order is received, our Customer Service Team will process it.
For an example, view the Sample Purchase Order.
Please note: If your purchase order does not follow the guidelines above, your order will be delayed and our customer service department will contact you to correct the issues. If you have any questions about our purchase order requirements, please contact customer service at 1-800-344-1778 (extension 3) or email them at css@tobiidynavox.com.
Purchase Order Requirements
You must have the following elements on your PO to ensure it is received and accepted.
Download the W9 Form.
Download the Sole Source Letter
At this time, we cannot ship to PO Boxes or APO Boxes.
If you are tax exempt you MUST submit your tax exempt form with your order or else you will be charged tax. Please make sure you include tax on your purchase orders.
We charge tax in the following states:
