Customer Support

Customer Support

Questions, concerns or comments?

Our dedicated support team sits side-by-side with the people who design our products - ready to answer all your questions or challenges. Feel free to also browse our useful resources and links to common topics.

Product support

Find self-guided help about your device or software.

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Man using a Tobii Dynavox SGD with AAC software

Virtual assessments

SLPs can connect with us face to face virtually for help with AAC evaluations and assessments.

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Women discussing the funding process for the Tobii Dynavox devices

Insurance coverage

Get assistance with every step of the device funding process.

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Payment Information

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Request a repair

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Software licenses

Unlock a device

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Information to customers

A possible unauthorized access to some customers’ personal data was identified on Monday March 25, 2024.


Discover our on-demand training and live and virtual events led by experts on a wide variety of topics.

Tobii Dynavox Learning hub
Girl using Tobii Dynavox Speech generating device to access communication software with her eyes.

What is eye tracking?

Learn how eye tracking works and why it’s such a life changing form of assistive technology.

What is AAC?

Learn the basics about augmentative and alternative communication or deepen your existing knowledge.

Child communicating with his mother through his Tobii Dynavox Indi touch device