Support Articles

How do I connect my Google account to Snap?

November 24, 2020

Boardmaker 7 - Error When Attempting to Create Button

November 20, 2020

View all articles on Boardmaker 7

Why Don't I See any of my Activities in Boardmaker 7?

November 18, 2020

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Why am I getting a Malicious Software Message on my MAC with Boardmaker 7?

November 17, 2020

View all articles on Boardmaker 7

Why is symbol drag and drop not working?

November 16, 2020

View all articles on Boardmaker 7

How Do I Make A Sound File To Play Directly On A Button In Snap Core First?

November 16, 2020

View all articles on Snap Core First

Where Can I Manage My Boardmaker 7 Perpetual License?

November 16, 2020

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What URLs Do I Need to Whitelist for Boardmaker 7?

November 16, 2020

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If I delete something from my Boardmaker Account will it be deleted from Boardmaker 7 (BM7) as well?

November 16, 2020

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What are the Boardmaker 7 System Requirements?

November 16, 2020

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How do I turn on the Google Play Store and Whitelist Apps for Boardmaker 7?

November 13, 2020

View all articles on Boardmaker 7

How to restore a Backup after the migration to 1.14 if it failed restoring

November 13, 2020

View all articles on I-110 I-13 / I-16 I-Series Indi Snap Core First

How Can I Use Computer Control Like Gaze Point?

October 23, 2020

View all articles on I-13 / I-16 PCEye 5

“What do I do when the PC Eye 5 installer causes my Communicator 5 to crash upon trying to open?”

October 22, 2020

View all articles on Communicator 5 PCEye 5

What screen size can the PCEye 5 be used with?

October 20, 2020

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What gaze software will the PCEye 5 work with?

October 20, 2020

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How do I clean a PCEy?

October 20, 2020

View all articles on PCEye 5 PCEye Explore PCEye Go PCEye Mini PCEye Plus

How do I transport a PCEye 5?

October 20, 2020

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How do I setup Windows Hello for use with the PCEye 5?

October 19, 2020

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How far away should my eyes be from the PCEye 5 when using the device or calibrating?

October 19, 2020

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What options do I have to mount my PCEye 5?

October 08, 2020

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What's included in the box when you purchase a PCEye?

September 28, 2020

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How do I get free voices for different languages from Microsoft?

August 17, 2020

View all articles on Snap Core First

How do I unpair the Bluetooth connection in Speech Case?

August 11, 2020

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How do I adjust the sound on the Speech Case?

August 11, 2020

View all articles on Speech Case

How do I adjust the volume on the Speech Case?

August 11, 2020

View all articles on Snap Core First Speech Case

What gets backed up with One Drive Backup?

August 10, 2020

View all articles on EyeMobile Plus I-110 I-13 / I-16 Indi

How do I launch another Windows application from Snap Core First?

August 06, 2020

View all articles on Snap Core First

How do I charge Speech Case tablet?

August 06, 2020

View all articles on Speech Case

How Do I Access Boardmaker Activities in Snap Core First?

August 06, 2020

View all articles on Boardmaker Online Snap Core First

Is Surface Pro X compatible with the EyeMobile Plus or EM12?

August 06, 2020

View all articles on EyeMobile EyeMobile Plus PCEye Mini

How can I disable the Home button on my I-110

July 27, 2020

View all articles on I-110

How do I fix my Join-In Accessible App when it doesn't seem to be working right?

July 22, 2020

View all articles on Communicator 5

How do I remove TGIS and the eye tracking software from an I-12+ or I-15+?

July 14, 2020

View all articles on I-Series

How Do I Remove The Need For An OS Password At Windows Startup And From Waking From Sleep?

July 01, 2020

View all articles on I-110 I-13 / I-16 I-Series Indi

What performance can I expect using my I-13 or I-16 outdoors?

June 23, 2020

View all articles on I-13 / I-16

How do I exit out of Gaze Selection or Mouse Emulation?

June 15, 2020

View all articles on I-Series

Tobii Dynavox COVID-19 Precautions

June 10, 2020

View all articles on EyeMobile Plus I-110 I-13 / I-16 I-Series Indi PCEye Mini PCEye Plus Speech Case

Why Is Communicator 5 No Longer Showing Any Acapela Voices Present?

June 03, 2020

View all articles on Communicator 5 EyeMobile EyeMobile Plus I-110 I-13 / I-16 I-Series Indi

Where can I locate a Sono Flex ios app manual?

June 02, 2020

View all articles on Sono Flex

Why can there be issues with eye tracking with interference from the sun and some other types of light sources?

June 02, 2020

View all articles on I-13 / I-16 I-Series

What would cause a second voice to speak some words in Communicator 5 ?

June 02, 2020

View all articles on Communicator 5

How do I erase all of Communicator 5 Speech History at one time?

June 02, 2020

View all articles on Communicator 5

How do I properly shut down/restart my Indi 7

June 02, 2020

View all articles on Indi

What is the Windows Settings Utility?

June 02, 2020

View all articles on Indi

After trying to recalibrate one point, why do all the other points change?

May 26, 2020

View all articles on I-13 / I-16 I-Series

How do I hover over an item when using Computer Control?

May 26, 2020

View all articles on Computer Control I-13 / I-16

How do I close this pop-up that opened while using Join-In?

May 22, 2020

View all articles on Communicator 5

How do I open a Windows App from Communicator?

May 14, 2020

View all articles on Communicator 5

How to configure Hotmail, Outlook.com, and Live Email for Communicator 5

May 13, 2020

View all articles on Communicator 5

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