Support Articles

What gets backed up with One Drive Backup?

August 10, 2020

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Is Surface Pro X compatible with the EyeMobile Plus or EM12?

August 06, 2020

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Tobii Dynavox COVID-19 Precautions

June 10, 2020

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Why Is Communicator 5 No Longer Showing Any Acapela Voices Present?

June 03, 2020

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How can I tell what model Surface Pro I have?

August 08, 2019

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How do I Setup Grid 3 with Switch/Scanning to Provide a Private Auditory Cue?

May 13, 2019

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How Do I Use Grid 3, with Gaze Interaction but with a Switch as the Activation Method on an I-12, I-15, or EM-12?

May 10, 2019

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How to configure switches for Grid 3 on an EM-12

May 07, 2019

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How do I setup Windows Hello for an Eyemobile Plus?

May 06, 2019

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How long does it take to charge the Eyemobile Plus device?

May 01, 2019

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What is the battery run time of the Eyemobile Plus?

May 01, 2019

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What is the recommended distance when positioning the user for an Eyemobile Plus?

May 01, 2019

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What do the power LED colors mean on an Eyemobile Plus?

April 30, 2019

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Where do I point my remote to teach my Eyemobile Plus an IR signal?

January 31, 2019

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How to do I turn off the Restricted message that keeps popping up and disappearing?

January 16, 2019

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Why do I keep getting errors when trying to teach IR commands to the EyeMobile Plus?

December 03, 2018

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How do I Skip Windows OS Logon

November 13, 2018

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How do I get log files to send to tech support?

August 15, 2018

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How Do I Update My Windows 10 Device After It Has Been Factory Reset?

July 27, 2018

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How Do I Email One Page from an Existing Communicator 5 Page Set?

July 27, 2018

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In Communicator 5, how do I change the color of the highlighting of the message window when it is reading aloud its contents?

July 25, 2018

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How do I highlight a button in Snap Core First when selected?

June 27, 2018

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What are the Best Practices for Windows Updates?

April 25, 2018

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How do I make a button to pause and unpause Gaze Interaction in Communicator?

April 11, 2018

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Why can't I get past the display setup?

November 03, 2017

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Do I need to charge both my Eyemobile Plus and my Surface Pro Tablet Separately?

October 16, 2017

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What do I do if I'm getting a "Server is Busy" error when attempting to open Communicator?

September 27, 2017

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What factors in your environment can affect gaze interaction?

September 01, 2017

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