Support articles

Do Tobii Dynavox products work with Windows 11?

October 01, 2021

View all articles on Boardmaker Boardmaker 7 Communicator 5 Compass Computer Control EyeMobile Plus Gaze Point I-110 I-13 / I-16 I-Series Indi Snap Scene TD Snap Windows Control

How do I use Tobii Dynavox Software License Manager?

December 09, 2020

View all articles on Accessible Literacy Learning Communicator 5 Compass Snap Scene TD Snap Windows Control

How do I completely remove all components of the Windows Control software from a computer/device/tablet for the purpose of switching to the PC Eye Suite including Tobii Gaze Interaction Settings?

December 30, 2019

View all articles on PCEye Mini Windows Control

How do I completely remove all components of the Windows Control software from a computer/device/tablet for the purpose of switching to the PC Eye Suite including Tobii Gaze Interaction Settings?

December 30, 2019

View all articles on PCEye Mini Windows Control

Blink is not an option for Activation method in Windows control 2

September 18, 2019

View all articles on Accessible Literacy Learning Compass Snap Scene Windows Control

How do I add a new button to an empty space on the page in Virtual Remote?

April 18, 2019

View all articles on Windows Control

How do I edit an existing button that is not programmed in Virtual Remote?

April 18, 2019

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How do I change the name of a remote in Virtual Remote?

April 03, 2019

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How do I edit a button in Virtual Remote?

April 03, 2019

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How do I delete a remote in Virtual Remote?

April 03, 2019

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How do I add a preprogrammed remote in Virtual Remote?

April 03, 2019

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How do I add an unprogrammed remote in Virtual Remote?

April 03, 2019

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How do I add other remotes in Virtual Remote?

April 03, 2019

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How do I enter a number greater than 9 in Virtual Remote?

March 26, 2019

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How do I change which remote is active in Virtual Remote?

March 26, 2019

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How do I turn on word prediction in Windows Control 2?

March 26, 2019

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Where do i adjust the zoom setting in Windows Control 2?

March 26, 2019

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How do I hide the taskbar in Windows Control 2?

March 15, 2019

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How do I add or remove tasks from the taskbar in Windows Control?

March 07, 2019

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How do I adjust the button dwell time in Windows Control?

March 07, 2019

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How do I launch Windows Control 2 automatically when I start Windows?

March 07, 2019

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How do I make the pause button available when looking outside the screen in Windows Control?

March 07, 2019

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How do I create a new profile in Windows Control?

February 27, 2019

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How do I delete a profile in Windows Control?

February 27, 2019

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How do I activate a profile in Windows Control?

February 06, 2019

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What is the eye detection indicator and how do I use it to check the status in Windows Control?

February 06, 2019

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How do I move the gaze keyboard to different areas of the screen in Windows Control?

February 06, 2019

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How do I write a letter with an accent using a gaze keyboard in Windows Control?

February 06, 2019

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How do I activate a task with a keyboard button instead of a switch in Windows Control?

February 06, 2019

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What are the two different gaze & switch modes?

January 30, 2019

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How do I scroll using eye gaze in Windows Control?

January 30, 2019

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How do I drag and drop using eye gaze?

January 30, 2019

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What are safe clicks?

January 30, 2019

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What are sticky tasks?

January 30, 2019

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What are the 3 different Taskbar modes and what do they do?

January 30, 2019

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How do I use Track Status to make sure I'm positioned correctly?

January 30, 2019

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How do I activate my Windows Control license offline?

January 24, 2019

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How do I deactivate my Windows Control license?

January 24, 2019

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How do I activate my Windows Control license online?

January 15, 2019

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Why is word prediction guessing words from another language?

January 04, 2019

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Why do I keep getting errors when trying to teach IR commands to the EyeMobile Plus?

December 03, 2018

View all articles on EyeMobile Plus Grid 3 Windows Control

How do I get log files to send to tech support?

August 15, 2018

View all articles on Communicator 5 EyeMobile EyeMobile Plus I-110 I-13 / I-16 I-Series Indi PCEye Mini PCEye Plus TD Snap Windows Control

What selection options are available in Windows Control?

November 16, 2017

View all articles on Windows Control

Why isn't eye tracking working in Look 2 Learn or EyeFX?

November 15, 2017

View all articles on I-Series Windows Control

Why can't I get past the display setup?

November 03, 2017

View all articles on EyeMobile Plus PCEye Plus Windows Control

How do I clear or reset the Word Prediction in Gaze Selection?

September 13, 2017

View all articles on Windows Control

How Do I Activate a License Offline?

September 06, 2017

View all articles on Accessible Literacy Learning Communicator 5 Compass Gaze Viewer Snap Scene Windows Control

How can I position the device to get a better calibration?

September 01, 2017

View all articles on Computer Control EyeMobile Gaze Point I-13 / I-16 I-Series PCEye Go PCEye Mini Windows Control

Where do you enter a license in the new Windows Control 2.0 software?

August 29, 2017

View all articles on Windows Control

Does Virtual Remote software require a license?

May 03, 2017

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