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September 15, 2026

Beyond the device: How do our Solution Consultants support professionals across the country?

Behind every communication breakthrough is someone committed to helping people be heard. Meet some of our Solution Consultants whose passion for communication changes lives every day.

Beyond the device: How do our Solution Consultants support professionals across the country?

Every day, Tobii Dynavox Solution Consultants work alongside educators and clinicians to support individuals and families, to help make communication possible. When you're exploring AAC, having the right technology is only part of the equation. Just as important is having access to knowledgeable, local support from someone who understands the process and can help guide you every step of the way. 

That's why Tobii Dynavox has Solution Consultants located across the United States, ensuring that expert support is never far away. In fact, wherever you are, there's likely a Solution Consultant nearby who understands the resources, funding processes, and support networks available in your area. 

Throughout their work, several members of the team shared moments that stayed with them long after the meeting ended. Together, their stories paint a picture of why this work matters so deeply.

A first chance to be heard

Sara McWilliams, Solutions Consultant

Sarah, a speech-language pathologist, is passionate about providing access to communication across a user's life, especially in rural areas of Oregon, where she is based and access is limited.

Recently, Sarah met a middle aged woman, who has Cerebral Palsy. Throughout her life, she had not been able to find a reliable way to communicate. “The impact has been truly life changing, not just for her, but also for her caregiver. Witnessing her excitement as she was finally able to express her thoughts, feelings, and needs to everyone in the room was an unforgettable moment. Every individual, regardless of age or diagnosis, deserves a voice and the opportunity to connect with the world around them. Moments like these continue to inspire me to champion access to AAC and ensure that everyone has the chance to communicate.”

Unlocking participation 

Krystalyn Han, Solutions Consultant

Down in Hawaii, Krystalyn grew her passion for AAC whilst working alongside another Solutions Consultant. After she saw the impact of the partnership between Solution Consultants and AAC users, she decided to dedicate her working life to it.
One of her most memorable experiences was helping a young student with cerebral palsy and cortical visual impairment, find an eye gaze solution that worked with his limited vision. Reflecting on the experience, she shared: “Watching him communicate and independently participate in activities and games with his school team for the first time was an emotional moment for everyone in the room. Helping someone find their voice for the first time is what makes supporting the AAC community so rewarding”. 

Access through partnership

Jackie, Solutions Consultant

In New York, Jackie’s passion for AAC began after seeing an eye gaze device demonstration while she was in graduate school. Since then, she has supported children with diverse communication needs, finding the greatest reward in helping them express their thoughts, feelings, and personalities. 

One experience that stands out involved helping a student with a traumatic brain injury gain access to a specialty mount through insurance. By partnering with a Tobii Dynavox Funding Specialist, Jackie helped secure the right solution, reinforcing the importance of advocacy and collaboration in supporting communication. 

No matter where they are located, our Solution Consultants share the same purpose: helping people communicate. Every day, they support SLP’s and their patients through evaluations, device personalization, funding pathways, and ongoing questions, making the AAC journey easier to navigate.

Start your journey today by finding a Solution Consultant near you > 

About Tobii Dynavox Services 

We have an ecosystem of support that is here for you and your team every step of the way with dedicated, in-house expertise for solution consultants, funding, support and learning