TD I-Series product support

Looking for support and training guidance for your TD I-13 or TD I-16? Find video tutorials, how-to guides, software downloads, manuals and other useful resources.

Support Articles icon

Support articles

Request a repair icon

Request a repair

Software Licenses Icon

Software licenses

Decontamination icon

Decontamination

Training videos

Videos

Browse our video library for visual learning on the I-Series.

Young woman using a Tobii Dynavox I-Series device with her caregiver

Get started

Ready to get started with TD I-Series? Use the link below to access a collection of resources that will walk you through the setup process and provide you with some additional skills to start communicating with TD I-Series.

Training resources

We offer many additional product training opportunities, including live events, on-demand courses and recorded webinars.

Tobii Dynavox live training event

Live training events

Meet the experts at upcoming live on-location and virtual events featuring a wide range of topics.


Tobii Dynavox I-series tutorial video

On-demand learning

Browse our library of self-guided resources, many of which provide ASHA continuing education units.


Tobii Dynavox myTobiiDynavox website

Connect and share

A cloud-based resource for managing your apps and sharing with your communication team.


Device Warranty type Term Cost
TD I-16 speech generating device

Manufacturer

Phone

2 yr

5 yr

Included

Included

Additional accessories such as cases, keyguards, switches and switch mounts come with a 90-day warranty, and device mounts come with a one-year warranty. None of these items are covered under the Support 360 Warranty and it’s not possible to purchase an additional warranty for accessories or device mounts. Medicaid policies may vary.

Tobii Dynavox is committed to delivering our customers with comprehensive, high-quality solutions so that people can communicate in a way that meets their needs.  We are continuously improving our hardware, software, content and services despite the continued increase in costs.  While we will continue to absorb most of these costs, we will have a price increase on select AAC devices as of February 1, 2023.  We believe that the ongoing improvements in our solutions, including the increased coverage of our Support 360 warranty from one year to three years on select AAC devices, will benefit our customers and their communication needs. Current unexpired price quotes will be honored.

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