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Tobii Dynavox I-Series Devices

I-Series Product Support

Whether you're setting up your I-13 or I-16 for the first time or looking for support and training, find everything you need including video tutorials, how-to guides, software downloads, manuals and other useful resources.

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Support articles

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Request a repair

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Software licenses

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Decontamination

Training Videos

  • Training Videos
  • Downloads
  • Warranty
  • Specifications

Videos

Browse our video library for visual learning on the I-Series.

Young woman using a Tobii Dynavox I-Series device with her caregiver

Get Started

If you are just getting started with an I-13 or I-16, these videos will help guide you through the set up process.

Step 1: Open the box

Unboxing

Step 2: Get set up

Set up Computer Control

Mounting and positioning

Step 3: Calibrate eye gaze

Eye gaze calibration

Step 4: Communicate

Select your software

Set up Snap Core First

Set up Communicator 5

Featured Training Videos

Browse additional video resources available for the I-Series and related communication software.

Communicator 5 overview

Snap Core First overview

Using Partner Window in Communicator 5

Snap Core First adaptive buttons

Communicator 5 adaptive buttons

Using Partner Window in Snap Core First

Training Resources

We offer many additional product training opportunities, including live events, on-demand courses and recorded webinars.

Tobii Dynavox live training event

Live Training Events

Meet the experts at upcoming live on-location and virtual events featuring a wide range of topics.


Tobii Dynavox I-series tutorial video

On-Demand Learning

Browse our library of self-guided resources, many of which provide ASHA continuing education units.


Tobii Dynavox myTobiiDynavox website

myTobiiDynavox

A cloud-based resource for managing your apps and sharing with your communication team.


Device Warranty Type Term Cost

Manufacturer

Phone

3 yr

5 yr

Included

Included

Additional accessories such as cases, keyguards, switches and switch mounts come with a 90-day warranty, and device mounts come with a one-year warranty. None of these items are covered under the Support 360 Warranty and it’s not possible to purchase an additional warranty for accessories or device mounts. Medicaid policies may vary.


Model

Front facing shot of Tobii Dynavox I-Series I-13
Front facing shot of Tobii Dynavox I-Series I-16

Tobii Dynavox I-13

Tobii Dynavox I-16


Eye tracker

Tobii IS5TD Module

Tobii IS5TD Module


Size & Weight

Screen

13.3"
1920 x 1200 Pixel (XGA)

Size

13.3 x 9.5 x 3.2 in

Weight

5 Ibs
2.3 kg

Screen

15.6"
1920 x 1200 Pixel (XGA)

Size

15.4 x 10.6 x 3.3 in

Weight

6.3 Ibs
2.8 kg

Tobii Dynavox I-Series I-13 with measurements
Tobii Dynavox I-Series I-16 with measurements

Included Apps

Tobii Dynavox Computer Control icon
Tobii Dynavox Snap Core First icon
Tobii Dynavox Communicator 5 icon
Tobii Dynavox Snap Scene icon

Software

Operating system

Microsoft Windows 10

Compatibility

Computer Control
Snap Core First
Communicator 5
Snap Scene
Accessible Literacy Learning
Compass
Boardmaker v6
Pathways for Core First
Inclusive Eye Gaze
Look to Learn
Magic EyeFX
Sensory EyeFX
Student Center

Operating system

Microsoft Windows 10

Compatibility

Computer Control
Snap Core First
Communicator 5
Snap Scene
Accessible Literacy Learning
Compass
Boardmaker v6
Pathways for Core First
Inclusive Eye Gaze
Look to Learn
Magic EyeFX
Sensory EyeFX
Student Center


Buttons and connectors

Buttons

1 × Power On
1 × Volume Up
1 × Volume Down
2 × Programmable

Speakers

2 × 10 W ClosedBox Speakers

Microphone

1 × Analog Microphone

Camera

User Camera (back) 8 MP
Web Camera (front) 2 MP

Connectors

2 × USB 3.0
2 × 3.5 mm Switch connector interface
1 × 3.5 mm” Headphonejack
1 × 19 VDC in 2.5/5.5mm (Powerconnector)

Buttons

1 × Power On
1 × Volume Up
1 × Volume Down
2 × Programmable

Speakers

2 × 10 W ClosedBox Speakers

Microphone

1 × Analog Microphone

Camera

User Camera (back) 8 MP
Web Camera (front) 2 MP

Connectors

2 × USB 3.0
2 × 3.5 mm Switch connector interface
1 × 3.5 mm” Headphonejack
1 × 19 VDC in 2.5/5.5mm (Powerconnector)


Connections

WLAN
(optional)

IEEE 802.11 a/b/g/n/ac

Bluetooth (Optional)

Bluetooth 4.0 / BLE

IR Remote Control

Vishay TSMP77000
Upright Orientation: 1 × IR filter window with 6 × IR Transmit Diodes

WLAN
(optional)

IEEE 802.11 a/b/g/n/ac

Bluetooth (Optional)

Bluetooth 4.0 / BLE

IR Remote Control

Vishay TSMP77000
Upright Orientation: 1 × IR filter window with 6 × IR Transmit Diodes


Hardware

Processor

Intel Core i5–7300U

RAM

8 GB LPDDR4

Hard disk drive

256 GB, SATA based SSD

Battery Run Time

Battery run time up to 9 hours as SGD (communication), with an average run time of 6.5 hours for advanced use (communication and computer access)

Battery Charge Time

Maximum 5.4 h (0-100%)

Processor

Intel Core i5–7300U

RAM

8 GB LPDDR4

Hard disk drive

256 GB, SATA based SSD

Battery Run Time

Battery run time up to 8 hours as SGD (communication), with an average run time of 6.5 hours for advanced use (communication and computer access)

Battery Charge Time

Maximum 5.4 h (0-100%)


Full specifications

Find full specifications in the I-Series user manual.