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Tobii Dynavox I-Series+ devices

I-Series+ Product Support

Setting up your I-12+ or I-15+ device for the first time or looking for support and training guidance? Find video tutorials, how-to guides, software downloads, manuals and other useful resources.

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Support Articles

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Request a Repair

Software Licenses Icon

Software Licenses

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Decontamination

Training Videos

  • Training Videos
  • Downloads
  • Specifications

Videos

Browse our video library for visual learning on the I-Series.

Young woman using a Tobii Dynavox I-Series device with her caregiver

Get Started

If you are just getting started with an I-12+ or I-15+, these videos will help guide you through the setup process.

Step 1: Open the box

Unboxing

Step 2: Get set up

Hardware Overview

Step 3: Calibrate eye gaze

Calibrate in Snap Core First

Calibrate in Communicator 5

Step 4: Communicate

Set up Snap Core First

Set up Communicator 5

Featured Training Videos

Browse additional video resources available for the I-Series Classic devices and related communication software.

Shut down your device

Run Updates

Back up your files

Enable audio safety settings

Create a companion license for Communicator 5

Program shortcut buttons

Training Resources

We offer many additional product training opportunities, including live events, on-demand courses and recorded webinars.

Tobii Dynavox live training event

Live Training Events

Meet the experts at upcoming live on-location and virtual events featuring a wide range of topics.


Tobii Dynavox  I-Series tutorial video

On-Demand Training

Browse our library of self-guided resources, many of which provide ASHA continuing education units.


Tobii Dynavox myTobiiDynavox website

myTobiiDynavox

A cloud-based resource for managing your apps and sharing with your communication team.

Model

Tobii Dynavox I-12+ device
Tobii Dynavox I-15+ device

Tobii Dynavox I-12+

Tobii Dynavox I-15+


Eye tracker

Tobii IS4-Module

Tobii IS4-Module


Size & Weight

Screen

12.1″, Aspect ratio: 4:3, LED Backlit
1024 x 768 Pixel (XGA)

Size

30.7 x 27.4 x 10.5 cm
12.1 x 10.8 x 4.1 inches

Weight

2.8 kg (6.2 Ib)

I-12+ device measurements

Screen

15", Aspect Ratio 4:3, LED
1024 x 768 Pixel (XGA)

Size

36.9 x 32.6 x 11.2 cm
14.5 x 12.8 x 4.4 inches

Weight

3.8 kg (8.4 Ib)

I-15+ device measurements

Included Apps


Software

Operating System

Microsoft Windows 8.1 and 10

Compatibility

Compatible
Snap Core First
Communicator 5
Snap Scene
Compass
Accessible Literacy Learning (ALL)
Classic TGIS

Not Compatible
Windows Control

Operating System

Microsoft Windows 8.1 and 10

Compatibility

Compatible
Snap Core First
Communicator 5
Snap Scene
Compass
Accessible Literacy Learning (ALL)
Classic TGIS

Not Compatible
Windows Control


Buttons and connectors

Button

1 x Power On
1 x Volume Up
1 x Volume Down
1 x Menu
2 x Programmable

Speakers

2 x 3 W Closed Box Speakers

Microphone

1 x Analog Microphone

Camera

Forward facing Camera 5 MP auto focus
Camera facing user 2 MP fixed focus

Connectors

1 x Connector for an HDMI 1.3 Connector Type A cable
2 x USB 2.0
1 x USB 3.0
1 x RJ45 100/1000 Mbit/s (Ethernet)
2 x 3.5 Switch connector interface
1 x 3.5 mm Headphone jack (stereo) with jack detection
1 x 24 VDC 2.5/5.5 mm (power connector)

Button

1 x Power On
1 x Volume Up
1 x Volume Down
1 x Menu
2 x Programmable

Speakers

2 x 3 W Closed Box Speakers

Microphone

1 x Analog Microphone

Camera

Forward facing Camera 5 MP auto focus
Camera facing user 2 MP fixed focus

Connectors

1 x Connector for an HDMI 1.3 Connector Type A cable
2 x USB 2.0
1 x USB 3.0
1 x RJ45 100/1000 Mbit/s (Ethernet)
2 x 3.5 Switch connector interface
1 x 3.5 mm Headphone jack (stereo) with jack detection
1 x 24 VDC 2.5/5.5 mm (power connector)


Connections

WLAN (optional)

IEEE802.11 b/g/n Dual antenna diversity system

Bluetooth (Optional)

Bluetooth 3.0+HS

Infrared (IR)

GEWA Programmierbare IR-Fernbedienung (ECU)

WLAN (optional)

IEEE802.11 b/g/n Dual antenna diversity system

Bluetooth (Optional)

Bluetooth 3.0+HS

Infrared (IR)

GEWA Programmierbare IR-Fernbedienung (ECU)


Hardware

Processor

Intel® Celeron Quad Core Processor J1900 (2M Cache, 2 Ghz)

RAM

4 GB DDR3

Hard disk drive

2.5" SSD 256 GB

SD Card

MicroSD-Card 32 GB

Battery

4090 mAh

Battery Run Time

~9/10.5h with normal usage

Battery Charge Time

Maximum 5.4 h (0-100%)

Power Supply

Input: Universal 100~240 VAC/50~60 Hz
Output: +24VDC/0~2.71A

Mounting System

Tobii Dynavox QR adapter plate for Daessy and REHAdapt

IP Class

IP43 (with I/O covers in place)

Processor

Intel® Celeron Quad Core Processor J1900 (2M Cache, 2 Ghz)

RAM

4 GB DDR3

Hard disk drive

2.5" SSD 256 GB

SD Card

MicroSD-Card 32 GB

Battery

4090 mAh

Battery Run Time

~8/9.5 with normal usage

Battery Charge Time

Maximum 5.4 h (0-100%)

Power Supply

Input: Universal 100~240 VAC/50~60 Hz
Output: +24VDC/0~2.71A

Mounting System

Tobii Dynavox QR adapter plate for Daessy and REHAdapt

IP Class

IP43 (with I/O covers in place)