How to Activate Your Acapela My-Own-Voice

July 14, 2026

Overview

This article explains how to activate your Acapela My-Own-Voice license using an eligible Tobii Dynavox device and begin recording your personalized voice.

For questions about My-Own-Voice or the Acapela website, contact Acapela support at support@acapela-group.com.

Prerequisites

Before you begin, make sure you have:

An Acapela My-Own-Voice account
Your Acapela account credentials
The serial number of an eligible Tobii Dynavox device
Internet access

If you need help locating your serial number, see the related article listed below.

Activate Your Acapela My-Own-Voice License

Sign In to Your Account

Open the Acapela My-Own-Voice website.
Enter your account credentials.
Sign in to your account.

Figure 1. Sign in to your Acapela My-Own-Voice account.

Open My Licenses

From the Your Account page, select the My Licenses tab.

Figure 2. Select the My Licenses tab from the Your Account page.

Unlock Your License

Select Unlock my License with my TD device.
Enter the valid serial number from your eligible Tobii Dynavox device.

Figure 3. Enter the device serial number to activate the license.

Confirm the Activation

Verify that the correct device serial number appears.
Verify the displayed activation date.

Start Recording Your Voice

Open the Recordings section.
Begin recording your voice.

Eligible Devices and Serial Number Prefixes

TD Pilot: TDPLT- TD Pilot 2: TDPLT2-

I-13 (Classic): TDG13- I-16 (Classic): TDG16-

TD I-13: TD13L- TD I-16: TD16L-

TD Navio Mini: TDNS1- TD Navio Midi: TDNM1- TD Navio Maxi: TDNL1-

TD I-110: TD110- TD I-110 V2: TD112-

Additional Resources

Finding Your Tobii Dynavox Device Serial Number: https://www.tobiidynavox.com/blogs/support-articles/heres-how-to-find-the-tobii-dynavox-device-serial-number
Acapela My-Own-Voice FAQ: https://mov.acapela-group.com/faq/
How Do I Add My My Own Voice (MOV) to TD Snap?: https://us.tobiidynavox.com/blogs/support-articles/how-do-i-add-my-my-own-voice-mov-to-td-snap
Install My-Own-Voice as a System Voice for iOS: https://mov.acapela-group.com/acapelamov/

Notes

Your device serial number must match one of the eligible device prefixes listed above.
Verify the serial number carefully before submitting the activation request.
For issues related to recording, voice creation, account access, or the Acapela website, contact Acapela support directly.