Except as noted below, all our products and services are backed with a 30-day money-back guarantee. If you are not entirely satisfied with the product you receive from us, you may return it in a salable condition within 30 days from the time of purchase for a prompt refund of the purchase price. Salable items are those for which there is no alteration from the product's original condition. If you purchase a service such as training, you may request a refund before the service is delivered and within 30 days of the purchase. After 30 days, no refund will be provided. This return policy does not apply to any products listed in the Sale Bin.